📝 Survey for Building / Body Corporate Managers

Question 1 of 11

1) Contact Volume

On average, how many calls, emails & messages do you receive per day?

< 10 10–50 50–100 100+

How many buildings do you currently manage?

1 2–5 6–10 11–20 20+

Select all that apply across your portfolio.

Very small: < 10 units Small: 10–19 Medium: 20–49 Large: 50–99 Very large: 100–199 Giant: 200+

Tip: choose multiple if your buildings vary a lot.

Do you tend to get more email/messages or phone calls?

Emails/Messages Phone Calls

Emails/Messages: 60% · Calls: 40%

What are the main reasons for the requests you receive?

How do you usually prioritise requests (urgency/type/first-in)?

Are maintenance costs typically approved as part of a budget?

Yes No

What tools do you use to manage and track requests and costs?

Spreadsheets Email inbox + notes Dedicated property management software

Other:

Would it be useful to report this information back to owners?

Yes No

Aside from volume, what takes the most time?

Organising contractors & follow-up Finance / accounts / invoices Compliance / legal matters Reporting to owners / boards

If a system could log calls/emails, track requests → invoices, and auto-generate reports, would you join a pilot?

Very interested Somewhat interested Neutral Not interested

We’ll only use this to follow up about pilot participation.

By submitting, you agree we may contact you about this survey/pilot.